March 21, 2024
Welcome to HealMind! These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any related applications (collectively, “Services”). By using our Services, you agree to comply with these Terms. If you do not agree, please do not use our Services.
1. Acceptance of Terms
By accessing or using HealMind’s Services, you confirm that you are at least 18 years old (or have obtained parental/guardian consent) and that you are legally capable of entering into a binding contract.
2. Services Overview
HealMind provides digital mental health services, including AI-driven therapy, virtual counseling, self-help tools, and cognitive development resources. These Services are designed for informational and support purposes only and do not replace professional medical advice, diagnosis, or treatment.
3. User Accounts and Security
- To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials.
- You agree to notify us immediately of any unauthorized use of your account.
- We reserve the right to suspend or terminate accounts suspected of unauthorized activity or violations of these Terms.
4. Medical Disclaimer
- HealMind does not provide medical diagnosis or treatment. Our Services should not be used as a substitute for professional healthcare.
- If you are experiencing a mental health crisis or emergency, contact a licensed healthcare provider or emergency services immediately.
5. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of personal data are outlined in our Privacy Policy.
6. User Conduct
By using our Services, you agree that you will not:
- Use the Services for any unlawful purpose.
- Harass, threaten, or harm other users or HealMind staff.
- Interfere with or disrupt the security, functionality, or integrity of our Services.
- Upload or share any harmful, defamatory, or misleading content.
7. Payment and Subscription
- Certain Services may require payment. Fees are clearly outlined before purchase.
- Subscription-based plans will automatically renew unless canceled before the billing cycle ends.
- Refunds may be issued at our discretion as per our Refund Policy.
8. Intellectual Property
- HealMind owns all intellectual property rights related to its Services, including trademarks, logos, and content.
- Users may not copy, modify, or distribute our content without explicit written permission.
9. Third-Party Links and Services
- Our Services may contain links to third-party websites or services. HealMind is not responsible for their content, policies, or practices.
10. Limitation of Liability
- HealMind and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services.
- Our total liability, in any case, shall not exceed the amount you have paid for our Services in the past 12 months.
11. Modification of Terms
- We may update these Terms from time to time. Any changes will be posted on our website, and continued use of the Services constitutes acceptance of the updated Terms.
12. Termination
- We reserve the right to terminate or suspend your access to our Services at any time if you violate these Terms.
13. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of Canada. Any disputes shall be resolved in the courts of British Columbia.
14. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
- Email: support@healmind.com
Thank you for choosing HealMind!